We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please send us your request to firstname.lastname@example.org. Please state in your message the reason for the return. If your return is accepted, please deposit 6000 KRW for the return shipment to the following bank account:
If the products you receive are damaged or are the wrong items, Ekopado will pay the return courier fee to handle the exchange or return.
After the return-courier fee has been received, you can contact the courier company who has delivered the product for the collection of your return product. Items sent back to us without first requesting a return will not be accepted.
Please ship your package to the following address:
EKOPADO107-701, Indukwon Samsung Apt., 42Anyang Pangyo-ro, Anyang-siKyonggi-do, Korea (postal code: 13943) The processing of a return usually takes 5- 10 business days.You can always contact us for any return question at email@example.com.